This Privacy Notice details what information we collect about you, how we use it and what are your rights and choices.
In this document “Compar.ai” refers to Mountain Inc. which is an Belgian private limited company (company number: 2.326.212.230).
By “Service” we mean the Compar.ai services (https://Compar.ai) as detailed by our Terms and Conditions.
We collect information from our Service users and visitors to our website. The information is collected in order to provide the Service.
|1||First Name||Required in order to Sign Up in to the Service|
|2||Last Name||Required in order to Sign Up in to the Service|
|3||Required in order to Sign Up in to the Service|
|7||Country||Optional, default taken automatically based on your IP address|
|8||Timezone||Optional, default taken automatically from your browser|
|9||Billing and payment information||Required for a subscription (optional for Trial period)|
|10||Messages with our support and sales||Required for customer support. We retain in-app chat and email messages between you and our staff|
|11||User information from integrated tools||Required if integrations enabled|
|1||Visited pages||List of website urls person visited|
|2||Session duration||Time spent on every website page|
|3||Request Headers||List of headers your browser send: REFERER, USER-AGENT, ACCEPT and so on|
|4||Browser information||List of browser settings: Cookie settings, List of Fonts, List of Plugins and so on|
|5||Operating system and device information||OS information your browser provide: Number of cores, Video Adapter, Audio context, Battery and so on|
|6||IP address||IP address of your Internet Service Provider|
|7||Name of the owner of IP address||IP address registration information|
|8||Reverse domain of IP address||Reverse DNS records|
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
We use User Data:
We’re a Belgiam company who have clients all around the world and operate web servers hosted in Europe and the United States. Our hosting providers GoDaddy & Google adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant.
We do not share or disclose information to third parties except in the following situations:
Information may be disclosed to third-parties if we are explicitly instructed to do so by the user, or by user consent.
We may engage third-party companies service providers or business partners to process our data and to support our business. These include for example server and hosting providers, payment processors and customer service and management tools.
An up-to-date list of our processors is available on request from support [at] compar.ai.
We may disclose User Data to allow a change of ownership of Compar.ai (including, but not limited to, an acquisition by or merger with another company) and related transfer of all such information to the new owner, in which case any information remains protected in accordance with this Privacy document.
We may disclose personal data if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation or legal process.
We also may disclose personal information in order to:
We keep your data as long as you remain as a Compar.ai User. You can request your user account to be removed by contacting our support at support [at] compar.ai. After removal, your data is kept for 7 days in our system backups. For legal reasons we have to retain certain information for a longer period. This includes such information as billing and payments data.
We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
We will notify Compar.ai users of any non-trivial changes to this Privacy Notice via email.
Please feel free to contact us if you have any questions regarding our privacy, this notice or
practises. You can email us at support [at] compar.ai.
Our mailing address is:
Mountain Inc., Anjerstraat 9, 2340 Belgium
|cookielawinfo-checkbox-analytics||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".|
|cookielawinfo-checkbox-functional||11 months||The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".|
|cookielawinfo-checkbox-necessary||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".|
|cookielawinfo-checkbox-others||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.|
|cookielawinfo-checkbox-performance||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".|